✅ Return Eligibility

• Items must be returned within 30 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• Items must be in their original packaging.
• Proof of purchase (order number or receipt) is required.

❌ Non-Returnable Items

• Items that have been worn, washed, or altered.
• Custom or personalized items (team kits with custom printing).
• Sale or clearance items marked as final sale.
• Items returned after the 30-day window.

📦 How to Return or Exchange

1. Email us at info@zipzone-intl.com with your order number and reason for return.
2. Our team will respond within 24 hours with return instructions.
3. Pack the item securely in its original packaging.
4. Ship the item back to us using a trackable shipping method.
5. Once received and inspected, your refund or exchange will be processed within 5–7 business days.

💳 Refund Information

• Refunds are issued to the original payment method.
• Processing time: 5–7 business days after we receive the return.
• Original shipping costs are non-refundable unless the item was defective or incorrect.
• Return shipping costs are the responsibility of the customer unless the item is defective.